Effective Date: August 13, 2024

At Local Crate, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our marketplace, interact with our services, or make a purchase. By using Local Crate, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect various types of information to provide and improve our services:

• Personal Information: When you register, make a purchase, or contact us, we may collect personal information such as your name, email address, phone number, and shipping address.
• Payment Information: We collect payment details, including credit card numbers and billing addresses, to process transactions securely.
• Usage Data: We may collect information about your interactions with our website, such as your IP address, browser type, pages visited, and time spent on the site.
• Cookies and Tracking Technologies: We use cookies and similar tracking technologies to enhance your experience, remember your preferences, and analyze site traffic.

2. How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders.
• Communicate with you about your orders, inquiries, and promotional offers.
• Improve our website, services, and customer experience.
• Protect against fraud, unauthorized transactions, and other liabilities.
• Comply with legal obligations.

3. Sharing Your Information

We do not sell your personal information to third parties. However, we may share your information with:

• Service Providers: Third-party vendors who assist us in operating our business, such as payment processors, shipping companies, and marketing partners.
• Legal Compliance: If required by law, we may disclose your information to comply with legal obligations, respond to legal requests, or protect our rights.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

4. Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

5. Your Choices

You have the right to:

• Access and Update Information: Review and update your personal information by logging into your account.
• Opt-Out of Communications: Unsubscribe from promotional emails by following the unsubscribe link in the email. You may still receive transactional emails related to your orders.
• Disable Cookies: Adjust your browser settings to refuse cookies or alert you when cookies are being used. However, disabling cookies may affect the functionality of our website.

6. Children’s Privacy

Local Crate does not knowingly collect or solicit personal information from children under the age of 13. If we become aware that we have collected personal information from a child under 13, we will delete it promptly.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or our practices, please contact us at:

Local Crate
Bay 7, 4420 – 75th Ave SE, Calgary, AB
Email: contact@localcrate.shop
Phone: 403-988-3687

This Privacy Policy reflects Local Crate’s commitment to safeguarding your privacy and ensuring transparency in how we handle your personal information.