Effective Date: August 13, 2024

Welcome to Local Crate! By accessing or using our marketplace, you agree to comply with and be bound by the following Terms of Service. Please read these terms carefully before using our website and services. If you do not agree with these terms, please do not use Local Crate.

1. Acceptance of Terms

By using Local Crate, you agree to these Terms of Service and our Privacy Policy. These terms apply to all visitors, users, and others who access or use the service. Local Crate reserves the right to modify or update these terms at any time without prior notice. Your continued use of the service after changes are posted constitutes your acceptance of the updated terms.

2. Eligibility

To use Local Crate, you must be at least 18 years old or have the consent of a parent or guardian. By using the service, you represent and warrant that you meet this eligibility requirement.

3. Account Registration

To access certain features of Local Crate, you may need to create an account. You agree to provide accurate, current, and complete information during registration and to keep your account information updated. You are responsible for maintaining the confidentiality of your account and password and for all activities that occur under your account.

4. Marketplace Use

Local Crate provides a platform for local vendors to sell their products directly to consumers. By using the marketplace, you agree to:

• Compliance: Use the service in accordance with all applicable laws and regulations.
• Prohibited Conduct: Not engage in any activity that interferes with or disrupts the service, including but not limited to hacking, spamming, or distributing malware.
• Respectful Interaction: Treat other users and vendors with respect and refrain from abusive, threatening, or discriminatory behavior.

5. Purchases and Payments

When you make a purchase on Local Crate, you agree to the following:

• Product Information: We strive to ensure that all product descriptions and prices are accurate, but we do not guarantee the completeness or accuracy of any information.
• Payment: All payments are processed securely through our payment gateway. You agree to pay the full amount for your order, including any applicable taxes and shipping fees.
• Order Acceptance: Local Crate reserves the right to accept or decline any order for any reason. If your order is declined, you will be notified and refunded promptly.

6. Shipping and Delivery

Local Crate partners with local vendors to deliver products to your door. While we aim to ensure timely delivery, we do not guarantee delivery dates or times. Any delivery issues should be addressed directly with the vendor or our customer service team.

7. Returns and Refunds

Each vendor on Local Crate has their own return and refund policy. Before making a purchase, please review the vendor’s policy. If you are not satisfied with a product, you should contact the vendor directly. Local Crate may assist in resolving disputes but is not responsible for the actions or policies of individual vendors.

8. Intellectual Property

All content on Local Crate, including text, images, logos, and graphics, is the property of Local Crate or its licensors and is protected by intellectual property laws. You may not reproduce, distribute, or create derivative works from any content on the site without our express written permission.

9. Limitation of Liability

Local Crate is not liable for any direct, indirect, incidental, special, or consequential damages arising from your use of the service, including but not limited to damages for loss of profits, data, or goodwill. Your sole remedy for dissatisfaction with the service is to stop using it.

10. Dispute Resolution

Any disputes arising out of or relating to these Terms of Service or your use of Local Crate shall be resolved through binding arbitration in accordance with the rules of the [Insert Arbitration Association]. By using Local Crate, you waive your right to a jury trial or to participate in a class action lawsuit.

11. Termination

Local Crate reserves the right to terminate or suspend your account and access to the service at our discretion, without notice, for conduct that we believe violates these terms or is harmful to other users, vendors, or our business operations.

12. Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of [Insert State/Country], without regard to its conflict of law principles.

13. Contact Us

If you have any questions or concerns about these Terms of Service, please contact us at:

Local Crate
Bay 7, 4420 – 75th Ave SE, Calgary, AB
Email: contact@localcrate.shop
Phone: 403-988-3687